Registration, identity checks and sign-in, explained in the order that gets your first withdrawal paid.
Opening an account takes about two minutes. Proving who you are takes longer, and that second step is the one that decides when money can leave.
The Princess Casino cashier accepts a deposit from an unverified account but will not release a withdrawal from one. Payouts are also capped per request and per cycle, so a large balance may need several releases, each depending on the account staying verified.
Treat registration and verification as one task, finished on day one. That removes the most common cause of a delayed first payment.
Use the Register button on this page. The form is identical on a phone and on a desktop browser.
Give your legal name, date of birth, address, email, mobile number and account currency. A spelling that differs from your ID stalls verification later.
The currency is set once and cannot usually be changed afterwards. Pick the one your payment method uses, or every transfer will carry a conversion cost.
Open the confirmation message and follow the link. The account remains dormant until that link is used.
The minimum qualifying deposit is NZ$15. Cards and e-wallets normally credit instantly, and any promo code must be entered at this point rather than afterwards.
Photograph each document in full, in good light, with all four corners visible. Cropped edges and glare are the commonest reasons for rejection.
A complete set of documents is normally reviewed within a working day. An incomplete set restarts the clock, because the file returns to the queue behind the request for the missing item.
Withdrawal processing times begin at approval, not when you press the button. An unverified account therefore looks slow when the delay sits in the document queue.
Fill in the form, confirm the email, then upload your documents while you are still at the keyboard.
Get StartedUse a password that exists nowhere else, and enable two-factor authentication if the settings offer it. Never share credentials with anyone offering to play on your behalf.
Set deposit limits, loss limits and session timers on day one. They matter most while a large payout is released in instalments, because the remaining balance sits in the account and stays available for play.
Verification is unfinished. Deposits are open from the start, while payouts require an approved identity check and an approved address check.
Normally not. The currency is fixed at registration, so choose the one that matches your payment method.
Most offers apply automatically. Where a code is required it must be entered during registration or at the deposit, because it cannot be added afterwards.
No. Nothing is payable to register, and the decision to deposit is a separate one you make later.
Yes. The camera is usually the quickest way to submit documents, and the account then works on every device you sign in from.
Usually because a corner was cropped, the image was blurred, or the address document was older than three months. Resubmit a full, sharp photograph of the whole page.
No. One account per person is the rule, and duplicates are closed with bonuses forfeited when they are found.
Live chat runs at any hour and can see the status of a verification file, which makes it the fastest route when a sign-in or a payout is stuck.
